FAQs
How does PitchIn Platform help clubs raise more funds?
By automating and streamlining the administration, management and communication of fundraising activities.
Is PitchIn Platform suitable for all types of sports clubs?
Grassroots sports clubs need funds to continue to serve their communities. PitchIn Platform provides universal fundraising templates and flexible options for custom campaigns tailored to your sport.
What makes PitchIn Platform different from other fundraising platforms?
We prioritise recurring fundraising activities—the essential, time-consuming efforts for clubs—over one-off events that often get more attention.
How much time can PitchIn Platform save my club?
Time savings with PitchIn Platform vary based on your current fundraising activities, but whether you handle one or twenty, you'll see a notable reduction in management effort.
Does PitchIn Platform handle raffle prizes/notifying winners?
No. PitchIn Platform does not operate as an External Lottery Manager therefore cannot manage raffles for clubs. We allow the club to take payment and track who has paid, but the management of the raffle itself and compliance with local licensing rules is down to the club.
Can we use it with SNAP or other agencies?
Yes. It sits alongside existing agencies, helping you find your local sponsors, run prize draws and manage fundraising in one place.
We already have sponsors - is it still useful?
Yes. It helps fill smaller gaps like player or match sponsorship and makes it easy for supporters to buy them online.
What if we already use Pitchero, Teamo, or PlaiSport?
No problem. PitchIn Platform focuses only on fundraising and works alongside your current systems.
Can we link to PitchIn Platform from our website or social media?
Yes. You can embed or share your fundraising pages anywhere online.
Can we use it for non-sport fundraisers?
Yes. It works for any club or community project.
Is it easy to set up?
Yes. Most cubs launch and sell their first tickets within minutes.
What do we need to start?
Your club name, logo, and access to your Stripe account.
What happens if the person running it leaves?
You can add unlimited admins, so handovers are simple.
Do we need committee approval to sign up?
No. Any club member can start and you only pay if you raise money.
Can we run multiple fundraisers?
Yes. You can run as many campaigns as you like.
What payment provider do you use?
Stripe - a trusted and secure global payment platform.
Is it secure, and how are funds transferred?
Yes. All payments are handled by Stripe and go directly to your club's bank account.
What if we don’t have a Stripe account?
You'll need one for now, but new payment options are being developed.
How do we withdraw funds?
Stripe transfers funds automatically on a schedule you choose.
Can we get help?
Yes. Support is free via phone or email and the team can help with setup and promotional material.
Do you offer fundraising advice?
Yes. Through webinars, demos and best-practice guidance.
Can we track results?
Yes. Your dashboard shows donations, fees, prize draw info and net income clearly.